Our Patients' Feedback
“I am so impressed with the level of patient care and follow up provided by Everything CPAP. I am upgrading from an older machine and equipment. Everything CPAP was one of the first supply businesses my doctor mentioned when I asked for recommendations on where to go. I dropped by the office without an appointment just to see the office and the types of equipment they offered. I was greeted by a very friendly and helpful receptionist (Melissa) who explained the whole insurance authorization process in a clear, concise manner. I was told I would be contacted when my new equipment was ready.
“Within a couple weeks, Janie called a set up an in-person appointment so I could pick up my equipment. She also told me there would be a video appointment the same day to go over unboxing, set up and familiarization. When I arrived at the office, Melissa again greeted me and Janie promptly sat down with me to distribute my new machine and equipment. She explained the plan of care and financials and told me she’d contact me later that day for our video appointment. We met later and Janie explained how to assemble and operate the equipment. She repeatedly assured me I could call anytime if I had questions or concerns.
“It’s been a week, I’m getting used to my equipment and, as promised, Janie called today for follow up. Everything CPAP has exceeded my expectations for quality equipment and excellent patient care. They are a small, local business and I appreciate that and am happy to support them. Thanks!” – Stephanie Barkly (Google 5 Star Review)
“Janie Jackson at Everything CPAP has been wonderful! She has been great with explaining the equipment to me, talking through my concerns, needed support and encouragement and followed up every time! I can’t say enough good things about Janie and Everything CPAP for offering good products and great customer service and would definitely recommend them to family and friends!” – JeDonne Hines, (5 star Google Review)
“Did a really great job with customer service. Really nice people.” – Cody Heck
“Best CPAP company to work with. Very professional and knowledgeable.” – John Patrick Rymer, Facebook Review
“We were in from out of town and my husband forgot his cpap power cord! Gah! No sleep for 3 days was going to be tortuous. We called these guys and they were able to accomodate us right away. Thanks Everything CPAP.” – Cara Martinez
“This was a great experience! Yesterday the staff were able to see me late in the day with literally 5 minutes notice. They had all the right gear, they were expedient with my paperwork, and had me processed and out the door with my new Phillips DreamStation in no time. Last night was honestly the best night sleep ever in my ten years on CPAP. Thank you, Everything CPAP!!!” – Mike Nugent, Google Review
“Great people, great service and great attitude! Melissa was awesome, helped me find a new mask that works better and is more comfortable than any previous and she makes sure I always have what I need for a great nights sleep!” – Lane Piva, Google Review
“Melissa was expert, accommodating and very pleasant.” – Mark Buchanan
“Everything CPAP came to the rescue when I couldn’t afford to buy a travel CPAP for my grandmother. Not only did they rent them and have them available, they listened to her needs and issues and made valid suggestions and educated us on the insurance and options even though we were not clients and the didn’t take her insurance. Genuine good people who just want to help.” – Lindsey Swanke, Google Review
“The Respiratory Therapist at Everything CPAP is my knight in shining armour. We were on a trip and I had forgotten my cord at home to my CPAP. He absolutely came to the rescue. Will definitely let my friends know the excellent care from everything cpap in Boise. Thx again Everything CPAP!” – Elaine Hunter, Facebook Review
“They were patient and explained everything. When I had issues with my mask, Melissa was nice enough to take a few minutes and show me how to fit it again.” – Becky White Jensen, Facebook Review
I am beyond pleased with the customer service I have received. I was not at all happy about having to use a CPAP machine and from the moment Melissa Hicks began helping me she made it seem so effortless. She was so kind and patient with all my questions and concerns. I recently had an issue with my machine and Melissa went above and beyond and made sure I was taken care of. She went out of her way to make things right and I cannot begin to thank her enough. What an asset she is to your business. Because of her I will remain a customer of Everything CPAP for life! I cannot thank her enough for all of her efforts and extra time spent helping me. Please pass on my sincere gratitude.” – Kasandra Wright, (5 star Google Review)