I am beyond pleased with the customer service I have received. I was not at all happy about having to use a CPAP machine and from the moment Melissa Hicks began helping me she made it seem so effortless. She was so kind and patient with all my questions and concerns. I recently had an issue with my machine and Melissa went above and beyond and made sure I was taken care of. She went out of her way to make things right and I cannot begin to thank her enough. What an asset she is to your business. Because of her I will remain a customer of Everything CPAP for life! I cannot thank her enough for all of her efforts and extra time spent helping me. Please pass on my sincere gratitude.” – Kasandra Wright, (5 star Google Review)
“Did a really great job with customer service. Really nice people.” – Cody Heck
Best customer support! I am just beginning my CPAP journey. Tamera has been amazing in her support and education and handled all my insurance things. She spent a good amount of time explaining everything to me. When I was having trouble finding a mask that was comfortable or would work for me she was there. Following up with me every week to see how the new fit worked and always having a different option to try. Finally I found the right one for me. My husband said he didn’t have to listen to me snore/gasp last night and it was quiet, finally! I passed several other places that sale CPAP items, on my way to Everything CPAP because of the great reviews it had. I came back because of the great experience I have had as well!” – Paula H., 5 Star Google Review
“We have had excellent service at Everything CPAP! Their respiratory therapist has checked in on us regularly. When we have any questions he answers them in a timely manner. He is always positive and makes my son feel comfortable. This experience has helped my son in so many ways! Thank you!” – Brady French, Google Review
“Absolutely excellent local business. The respiratory therapist at Everything CPAP has always been super helpful, the office staff are always pleasant and helpful, and I’ve never hand anything but an absolutely five-star experience with Everything CPAP. I’ve recommended family and friends to shop local over mail-order, and everyone has been amazed by the quality of the experience and the people. Couldn’t recommend a company more.” – Mister Oregon, Google Review
“Everything CPAP came to the rescue when I couldn’t afford to buy a travel CPAP for my grandmother. Not only did they rent them and have them available, they listened to her needs and issues and made valid suggestions and educated us on the insurance and options even though we were not clients and the didn’t take her insurance. Genuine good people who just want to help.” – Lindsey Swanke, Google Review
“I never thought I would be in this season of my life but I am and am so thankful to have the professional, caring help I received.” – Launee Wolverton, Facebook Review
“I am visiting family here and needed to replace the headstrap for my CPAP. They made this such an easy and kind experience which also added to a very pleasant visit. I rarely give five stars but they were so very courteous and helpful!” – Troy Roberts, Google Review
“I am so impressed with the level of patient care and follow up provided by Everything CPAP. I am upgrading from an older machine and equipment. Everything CPAP was one of the first supply businesses my doctor mentioned when I asked for recommendations on where to go. I dropped by the office without an appointment just to see the office and the types of equipment they offered. I was greeted by a very friendly and helpful receptionist (Melissa) who explained the whole insurance authorization process in a clear, concise manner. I was told I would be contacted when my new equipment was ready.
“Within a couple weeks, Janie called a set up an in-person appointment so I could pick up my equipment. She also told me there would be a video appointment the same day to go over unboxing, set up and familiarization. When I arrived at the office, Melissa again greeted me and Janie promptly sat down with me to distribute my new machine and equipment. She explained the plan of care and financials and told me she’d contact me later that day for our video appointment. We met later and Janie explained how to assemble and operate the equipment. She repeatedly assured me I could call anytime if I had questions or concerns.
“It’s been a week, I’m getting used to my equipment and, as promised, Janie called today for follow up. Everything CPAP has exceeded my expectations for quality equipment and excellent patient care. They are a small, local business and I appreciate that and am happy to support them. Thanks!” – Stephanie Barkly (Google 5 Star Review)
“Welcoming, skilled, good listeners, sensitive to need for comfort and affordability. These are all good descriptors of Everything CPAP. My experience with the world of sleep apnea and continuous positive airway pressure therapy began to make sense when I met the respiratory therapist and the rest of the staff at Everything CPAP. They spent much time explaining, demonstrating and helping me to find the size and style of mask that I needed. They provided a CPAP device that was affordable, easy to use, and has worked well for over two years now. They have contacted me to ask how it was going, and what supplies might be needed. In summary, the staff at Everything CPAP understand and appreciate their customers, and provide excellent service, supplies and products.” – Milt Reynolds, Google Review
“This was a great experience! Yesterday the staff were able to see me late in the day with literally 5 minutes notice. They had all the right gear, they were expedient with my paperwork, and had me processed and out the door with my new Phillips DreamStation in no time. Last night was honestly the best night sleep ever in my ten years on CPAP. Thank you, Everything CPAP!!!” – Mike Nugent, Google Review
“Absolutely wonderful to work with. Thank you Janie for your wonderful help. I appreciate you reaching out to make sure everything is ok and there’s no question needing answered. If you need CPAP equipment or help, I would highly recommend this place.” – Dianna Purvis, (5 star Google Review)